HELP AND ADVICE

ISUZU FAQs

Who can I speak to for technical support?

In all cases your local Isuzu dealer is the best source for advice and parts supply. All our dealers are technical experts and will be able to assist you. Click here to find your nearest Isuzu dealer.

Why should I choose genuine Isuzu service?

Your local Isuzu dealer has invested a great deal of resources into looking after your Isuzu vehicle. Authorised Isuzu dealers and Authorised Service outlets are the only servicing outlets to have the specific tools, equipment and electronic media to be able to support Isuzu vehicles.

Your authorised dealer also has available to them, Manufacturer training and direct contact to Isuzu UK‘s Technical Support personnel. All of this provides peace of mind motoring. All genuine parts supplied by Isuzu UK and fitted by an Isuzu dealer, excluding wear and tear and service items also benefit from a 3 year, 60,000 mile parts and labour warranty.

If I service my vehicle with an independent service centre will this affect my warranty?

No, servicing your vehicle at a non-Isuzu approved service outlet will not adversely affect the warranty on your Isuzu. However, the maintenance must be completed in accordance with the manufacturer’s recommendations and the service parts used must be of equal quality to original components and fluids.

The replacement parts and fluids MUST comply with the specifications as shown in your owners and drivers manual. Any failure of genuine components found to be caused by non-genuine parts is not covered under warranty.

How often do I have to service my isuzu?

All service schedules are printed in your service and maintenance book. Please ensure that your servicing is carried out in line with the servicing as stated in your service and maintenance book as failure to do so can invalidate your warranty.

In addition to regular servicing, some extra items may require attention depending on operation and usage, please refer to ‘severe driving conditions’ as found in your service and warranty booklet.

What type of oil should I use?

This commonly asked question can be answered by locating the ‘service and maintenance’ section within the owners and drivers manual. This section lists the required lubricants and types suitable for Isuzu vehicles. If your vehicle does not have an owners and drivers manual, you can purchase one from your nearest Isuzu Dealer.

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